Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

1.1 Personal Information

• Name and email address
• Company information
• Billing and payment information
• Communication preferences

1.2 Document Data

• Documents you upload for processing
• Extracted data and metadata
• Processing results and outputs

1.3 Usage Information

• Service usage patterns and preferences
• Device and browser information
• IP addresses and location data
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze your documents
• Send you technical notices and support messages
• Respond to your comments and questions
• Process transactions and send related information
• Monitor and analyze usage and trends
• Personalize and improve your experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users.

3.2 Business Transfers

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.1 Security Measures

• Encryption in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Address: DocRoute.io, 123 Business St, San Francisco, CA 94105
• Phone: +1-555-DOCROUTE