1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.
2. How We Use Cookies
We use cookies and similar technologies for several purposes:
- To ensure our website functions properly
- To remember your preferences and settings
- To analyze how our website is used
- To improve our services and user experience
- To provide personalized content and features
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.
- Session Cookies: Temporary cookies that expire when you close your browser
- Authentication Cookies: Remember your login status
- Security Cookies: Help protect against security threats
3.2 Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Analytics Cookies: Track website usage and performance
- Error Reporting: Help us identify and fix technical issues
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Preference Cookies: Remember your language and region settings
- User Interface Cookies: Remember your display preferences
3.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
- Advertising Cookies: Display targeted advertisements
- Social Media Cookies: Enable social media features
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
4.1 Analytics Services
- Google Analytics: Website traffic and usage analysis
- Hotjar: User behavior and experience analysis
4.2 Marketing Services
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Social media advertising
- LinkedIn Insight Tag: Professional network advertising
4.3 Support Services
- Intercom: Customer support chat
- Zendesk: Help desk and support tickets
5. Cookie Duration
Cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period
- First-Party Cookies: Set by DocRoute.io directly
- Third-Party Cookies: Set by external services we use
6. Managing Your Cookie Preferences
You have several options for managing cookies:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Set up notifications when cookies are set
6.2 Cookie Consent
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept.
6.3 Opt-Out Links
You can opt out of specific third-party cookies:
7. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- You may need to log in repeatedly
- Your preferences may not be saved
- Some interactive features may not work
- We may not be able to provide personalized content
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: [email protected]
- Address: DocRoute.io, 123 Business St, San Francisco, CA 94105
- Phone: +1-555-DOCROUTE